You may return any unopened merchandise in its original condition within 30* days of receiving your order. We will refund the total sales amount, less a 20% restocking fee and the original shipping charges. The merchandise must also be in new condition, packed in its original manufacturers box and include all original packaging material, original manuals and any accessories that came with the item.

Note: A Return Authorization (RA) is required prior to shipping your package back to us. We will only refund shipping costs and waive the restocking fee if the return is a result of our error. You can contact our customer service for assistance.
Items that are returned more than 30 days after delivery, are in unsellable condition, are missing parts, or returned to us without authorization will be charged an additional restocking fee at our discretion. Be aware that the RA numbers are good for fourteen days only.  Any products returned after the respiration date will be refused.

We do not accept book return.

We want to try our best to avoid backorders  but if it happens the customer can just cancel the order.

We ship anywhere in the continental US.   Your shipping will be calculated during checkout.

Any claims for damaged items or discrepancies (for example: missing items in your order) must be submitted to our Customer Service Department within 3 business days after delivery. You must notify Customer Service by either e-mail or telephone. We will not be responsible for, nor issue a refund, if notified after (3) business days.

If the return is the result of our error, we will arrange to have the item picked up via UPS and returned to our warehouse. We will issue a complete refund including the original shipping costs.

If a package is returned to our warehouse undelivered for any reason by our shipping carrier, and you do not wish to have the package reshipped to you, we will refund the total sales amount, less a 20% restocking fee and the original shipping charges.